Last updated: July 24, 2026

PinPoint BK ("we," "us," or "our") operates pinpointbk.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

When you place an order, request a quote, or contact us through the Site, we collect information such as:

• Name, email address, phone number, and shipping/billing address
• Order details, including product specifications and quantities
• Payment information, processed securely through Shopify (we do not store your full payment card details)
• Communications you send us, such as quote requests or support messages

We also automatically collect certain technical information through our e-commerce platform, Shopify, including your IP address, browser type, and browsing behavior on the Site, via cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about quotes, orders, and customer support
• Prevent fraud and maintain the security of the Site
• Comply with legal and tax obligations
• Improve our products and the Site experience

3. How We Share Your Information

We share information only as necessary to operate our business:

• Shopify: our e-commerce platform, which processes orders, payments, and hosts the Site. Shopify has its own privacy policy governing how it handles data.
• Payment processors: integrated through Shopify to securely process payments.
• Shipping carriers: to deliver your order.
• Legal authorities: when required by law, such as for tax reporting.

We do not sell your personal information to third parties.

4. Cookies

The Site uses cookies, provided through Shopify, to keep the shopping cart functional, remember preferences, and understand how visitors use the Site. You can control cookies through your browser settings, though disabling them may affect Site functionality.

5. Data Retention

We retain order and customer information for as long as necessary to fulfill orders, comply with tax and legal obligations, and resolve disputes.

6. Your Rights

Depending on where you live, you may have the right to access, correct, or request deletion of your personal information. To make a request, contact us at the email below.

7. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.

9. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at info@pinpointbk.com